Service Description

CargoWise Neo Workshop Step Into the Future of Shipment Visibility Moving from Web Tracker to CargoWise Neo doesn’t have to be overwhelming. This workshop equips you and your team to make a seamless transition, enhance customer experience, and unlock new operational efficiencies — from day one. Whether you’re configuring Neo, supporting clients, or managing operations, you’ll leave this session confident in your ability to use Neo effectively. Ideal for: Client services, logistics professionals, and teams transitioning from Web Tracker Key Outcomes: Confidently set up and configure Neo Assign permissions and security groups efficiently Enable clients to access their shipments seamlessly Build dashboards, reports, and insights to track shipments in real time Reduce errors and improve client satisfaction Workshop Content For Admin Users CargoWise Neo Setup: Environment configuration made easy Staff Portal Access: Navigate and manage user access Security Groups & Settings: Streamline client access and permissions Themes & Customization: Make Neo work for your business Module Access: Configure access for Invoices, Documents, Forwarding, Orders, Bookings, and Quotations For Admin & General Users Client Management: Attach clients to permissions, send login credentials Intelligence Module: Gain actionable insights Dashboards & Tracking Lists: Monitor shipments efficiently Tracking Map & Route Visualizer: See shipments in real time External Reporting: Share insights and reports with clients Pricing: AUD $210* | NZD $225* | USD $135* | GBP £100* Get confident, reduce errors, and make the Neo transition smooth — this workshop gives you the tools to succeed from day one.